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Terms of Use

roulette

 

SuperSitter Platform Terms of Use

 

1. DEFINITIONS

 

1.1. Administration. It consists of the persons responsible for managing the SuperSitter site. The administrator performs administrative tasks on the SuperSitter site and acts as an intermediary for users. The administrator of supersitter is Family Projects Oy, 02700 Kauniainen, Finland.

1.2. Anonymous user. A person who uses site management services without registering on the site.

1.3. Personal data. Any information that can be used to identify an individual; as well as any information about a person whose quality of identity has already been identified.

1.4. Website. The website www.supersitter.al managed by the administration.

1.5. Membership fee. A fixed fee set by the administration. Users who pay a fixed fee have the opportunity to use additional functions of the SuperSitter platform.

1.6. Privacy policy. The procedure presented on the website for the processing of personal data, which the user sends to the administration through the website. The user of the SuperSitter platform accepts the processing of personal data and confirms that all personal data and information provided by him is true and correct.

1.7. SuperSitter Platform. A system owned by the administration and managed and maintained by the administration. The system is located on a website through which users can find a helper/service assistant (caretaker, housekeeper, pet sitter or home tutor) or a suitable helper job.

1.8. The rules. The rules for the use of the SuperSitter platform, which are regulated by the terms of use of SuperSitter, the legal relations between the users of the site and the administration, as well as the legal relations between the users. The user who wants to use the services provided by the administration must agree to the rules.

1.9. The user. A natural person with at least 18 years of age who has registered on the website for the purpose of finding an assistant or a job.

1.10. User profile. This is a record of a user registered on the SuperSitter platform, which consists of personal data entered by the user about himself.

 

2. PRINCIPLES OF OPERATION OF THE SUPERSITTER PLATFORM

2.1. On the SuperSitter platform, administration helps users collaborate. Users can find a helper, and the helper can find a job. The administration acts as an agent between users.

2.2. The administration, as the owner of the site and the SuperSitter platform, does not act as an assistant and does not seek assistance. Users alone are responsible for entering information in advertisements and providing support services.

2.3. Users understand and agree that they are solely responsible for compliance with applicable legislation for their activities. Users of the SuperSitter platform understand that, when hiring people and providing services, they may need certain permits and licenses that allow them to fulfill the formalities of the employment relationship and perform other legal and/or tax actions provided by legislation of the Republic of Albania.

2.4. Information and personal data on the website and in advertisements are entered by users themselves, therefore the administration is not responsible for the accuracy and compatibility of this information with reality, nor for damages or possible damages that may be caused by the actions of users, agreements and contracts concluded on the basis of the information displayed on the website.

 

3. REGISTRATION PROCESS AND WEBSITE TERMS OF USE

3.1. An anonymous user can view ads and users profile. Viewing information on user profiles is limited to anonymous users.

3.2. A person who wishes to use the SuperSitter services in full must register on the SuperSitter website using one of the following methods:

3.2.1. by completing the relevant registration form on the website;

3.2.2. by logging in with a Facebook profile.

3.3. The user has the right to add only his own picture as the user's profile picture. Embedding images/graphics/letters/units (eg, logos, handwritten notes, phone numbers, last names, keywords) or photos combined with images/graphics/letters/units or modified in any way is prohibited other. By uploading photos to the profile, the user confirms that he has the right to use the photos, which do not violate the rights of third parties.

3.4. Registered users can publish advertisements and add information to their user profile. They also see more information than anonymous users and can exchange private messages with other users (as defined on the website). The full functionality of the site can be used by users who pay a membership fee according to a fixed system.

3.5. During registration, the user creates personal login data (username and password) and is obliged to keep the given data secret and not disclose it to third parties. To reduce the risk of illegal access on behalf of the user to the SuperSitter platform, it is recommended to create a strong and difficult to guess password (it is recommended that the password contain at least eight symbols, contain both capital letters and lowercase letters, numbers and punctuation, and avoid easy-to-guess words (username, lastname, etc.) and/or numbers (eg, date of birth, etc.) and your password changed at least every six months. The user is responsible for the strength and storage of the login data created by him and for other possible activities (data transfer, posted offers, user comments, etc.) carried out when enters the website using the user's login data. If a third party accesses the SuperSitter site with the user's login data, the administration considers this person as a user. If the user has lost his login data , he must immediately notify the administration of SuperSitter or change the login data by accessing the platform.

3.6. The user is obliged to provide accurate, factual and detailed data in the registration form. If the personal data provided in the registration form have changed, the user must update them immediately. The administration is not responsible for incorrect or incorrect personal data entered by the user or third parties, or for personal data that have not been changed or completed.

3.7. The user has the right to change, add or delete the registration data at any time. When the registration is deleted, the user loses the opportunity to use the SuperSitter platform in full. The user can restore the usage possibilities only by registering again on the SuperSitter site.

3.8. By registering on the website, the user confirms that he is at least 18 years old.

3.9. Users who have paid the fixed membership fee in advance following the procedure described on the website can use the site's more extensive options (the quality of which is defined on the website). The membership is valid for the period for which it was paid for, unless it is desired to terminate the membership prematurely according to the rules of the procedure.

3.10. The membership is automatically renewed for the period valid at the time of renewal and the corresponding payments are automatically taken from the user's bank account, unless the user gives notice of cancellation of the membership or does not wish to renew it before the membership ends.

3.11. The user can cancel the membership at any time using one of the following ways: i) through the user account on the SuperSitter website ii) by notifying the administration at [email protected] iii) if the user has paid his membership through Paypal - through Paypal system. If the user cancels the membership, the membership fee is non-refundable.

3.12. The administrator has the right to change the membership plans and membership fees. Changes take effect after the user has been notified of the respective changes.

 

4. RIGHTS AND OBLIGATIONS OF USERS

4.1. The user of the SuperSitter platform must:

4.1.1. do not engage in illegal activities on the Website;

4.1.2. communicate with other users and the administration in accordance with universally accepted principles of ethics and morality;

4.1.3. transmit only accurate information to other users and the administration and constantly update its data;

4.1.4. act honestly, without the intention to deceive another user and/or the organizer;

4.1.5. ensure that the information and picture in the user's profile meet the requirements of morality and ethics and do not infringe anyone's copyright or cause disputes in any other way or for any reason;

4.1.6. ensure that the information entered i) corresponds to the purpose of using the SuperSitter platform; ii) does not promote any person or product without the prior approval of the administration; iii) does not threaten the operation of the SuperSitter platform or its database (for example, virus-infected programs or documents).

4.2. The administration has the right to limit the user's ability to use the website, including the complete removal of the user from the site and taking other necessary actions at the discretion of the administration, including but not limited to, the suspension of rights and obligations of the person acting as an administrator, if the action or inaction of the administration is necessary for the unconditional functioning of the website and/or to ensure the rights of other users.

4.3. The administration has the right to suspend the user's registration and/or delete the user from the website and/or block the user in the following cases:

4.3.1. the user has entered or is entering incorrect, false and/or incomplete information;

4.3.2. the user's behavior with other users does not comply with universally accepted moral principles;

4.3.3. the user uses the SuperSitter platform to intentionally harm other users and/or the administration;

4.3.4. the user otherwise violates these rules or applicable laws.

4.4. The administration owns the intellectual rights of the website, its domain (SuperSitter) and the operating system. The user is prohibited to save, copy, move, transfer and disclose the content of the website.

 

5. LIMITATION OF LIABILITY

5.1. The administration cannot and shall not be responsible for damages caused to the user when a third party accesses the SuperSitter platform using the user's login data.

5.2. The administration is not responsible for advertising, links or third-party cookies on the website. The user should review the user agreements and privacy policies of third parties.

5.3. Due to the characteristics of the Internet as an external factor, the administration cannot guarantee uninterrupted access to the website. The Organizer may restrict access to the SuperSitter platform in whole or in part if necessary due to security, server maintenance or other important objective reasons.

5.4. The administration has the right to change the content or functionalities of the website without prior notice to the user. The administration has the right to change the provision of services or stop the provision of services for any reason and without prior notice, including the right to stop the provision of services to any user or third party with or without prior notice and liability to users.

 

6. FINAL PROVISIONS

6.1. The administration has the right to change the rules unilaterally, and if significant changes to the rules need to be made, the administration has the right to notify the user of these changes through the website or through the contact data entered by the user. The change in the rules will take effect five working days after publication on the website or notification to users by e-mail. The change will be applied to all users who did not object to the change within the specified period.

6.2. The rules are drawn up in accordance with the laws of the Republic of Albania.

6.3. The laws of the Republic of Albania are applicable to relations arising from the application of the rules.

6.4. All disputes arising from the application of the rules will be resolved through negotiations. If no agreement is reached, the disputes will be settled in the courts of the Republic of Albania according to the procedure defined in the legislation.

6.5. All questions can be sent by e-mail to [email protected]

 

PRIVACY POLICY

 

1. PURPOSE OF THE PRIVACY POLICY

1.1. This privacy policy explains the rights of users and the principles and purposes of processing personal data on the website.

1.2. A privacy policy has been drawn up and personal data entered on the website is managed in accordance with the requirements set by the laws and regulations of the Republic of Albania.

1.3. By entering their personal data on the website, the user agrees that the personal data will be managed in accordance with the procedure provided in this privacy policy.

 

2. DEFINITIONS

2.1. Different terms are used in this privacy policy. The meaning of the terms is explained below:

Personal data, or data, is any information about a user whose identity is identified or can be identified directly or indirectly (data subject).

Data processing is any operation or sequence of operations (for example, data collection, storage, sorting, systematization, storage and other operations) carried out using automatic or non-automatic means and during which personal data or a part of personal data.

Personal data processor is a natural or legal person that processes personal data on behalf of the data controller.

The controller is Family Projects Oy (address: 02700 Kauniainen, Finlanda).

The controller manages the website and its address is www.supersitter.al

SuperSitter Platform. A system managed and administered by the controller. The system is located on a website that allows users of the platform to find helpers (caregivers, domestic helpers, pet sitters, home teachers or other helpers) or a suitable helper job.

The privacy policy is this privacy policy, which sets out the main rules for the data controller arising from the collection, collection, management and storage of data and which apply to the users of the website.

Regulation means Regulation 2016/679, which entered into force on 25 May 2018 throughout the European Union. The Regulation deals with the protection of personal data of individuals through the management of personal data and the free movement of this data; through the regulation, Directive 95/46/EC is considered invalid.

A user is a natural person who visits the website of the controller and registers on it by entering his personal data.

 

3. PERSONAL DATA PROCESSING

3.1. A person who wants to register on the website must provide (in other cases, the user can provide) the following personal data to the controller: i) first name, last name; ii) date of birth; iii) gender; iv) email address; v) telephone number; vi) location/place of service provision; vii) photograph; viii) data obtained when connecting to a Facebook profile. In addition, the data processor processes other personal data. Relevant data is entered by the user on the SuperSitter platform by posting advertisements or in other ways.

3.2. The controller has the right to use the non-personal data of users for data analysis purposes, using various statistical methods, in order to perform statistical and financial analyses, improve the quality of services, etc. The controller has the right to announce the results of such non-identifiable statistical analyses, to use them for marketing and other purposes.

3.3. The controller may also use cookies on the website, which are used to study website usage features, user behavior or automatically compiled visit statistics.

3.4. The controller also processes personal data related to purchased membership and activities on the SuperSitter platform.

 

4. PURPOSES OF PERSONAL DATA PROCESSING

4.1. Personal data entered by users is processed for the following purposes:

4.1.1. Provision of services. The controller collects the users' personal data and uses it to help mediate helpers and help seekers on the SuperSitter platform.

4.1.2. Website Improvement. The controller collects data on website usage statistics and user behavior to evaluate the site's functionality and improve access to services and increase ease of use.

4.1.3. Contacting. The controller can contact users and answer their questions.

4.1.4. Direct marketing. If the user consents to receive offers and news, the controller uses the personal data to send offers and information (for example, general newsletters, information on offers, news, discounts, requests for opinions about the services offered) to the user. The user has the right to refuse to receive offers at any time and can revoke his consent at any time. Rejecting offers does not prevent the user from using the SuperSitter platform.

4.1.5. User identification. The user's personal data is used to identify the user and to ensure that the person is not younger than 18 years of age.

 

5. DISCLOSURE OF PERSONAL DATA

5.1. The user confirms that he understands that personal data entered during registration and in advertisements are publicly available to other persons.

5.2. The data controller ensures that users' personal data is not sold, used or transferred in any other way to third parties without a legal basis, nor is the data used for a purpose other than that for which it was collected. The controller transmits data only in accordance with this privacy policy and the laws of the Republic of Albania.

5.3. Except for the cases specified in the privacy policy, the data controller may transfer the personal data of users to third parties only in the following cases:

5.3.1. For the data controller for service providers who cannot disclose user data (accounting and IT service providers, lawyers, courts, bailiffs, debt collection companies, database administrators, etc. ) due to the nature of the services they provide.

5.3.2. If the user gives specific consent to the transfer of data;

5.3.3. In the cases provided by law and if it is necessary to achieve the goals mentioned in this privacy policy;

5.3.4. Data transfer is mandatory if requested by law enforcement authorities in accordance with the procedure defined in the legislation of the Republic of Albania;

5.3.5. In other cases, based on the legislation of the Republic of Albania.

 

6. USE OF COOKIES

6.1. The controller may use cookies on the website. Cookies are text files with a unique identification number, which are stored by the website on the hard drive of the user's computer, so that the controller can recognize the user's computer and see his activity on the website.

6.2. With the help of cookies, the controller collects the following personal data: type of Internet browser, demographic data, IP address, etc.

6.3. The controller uses data obtained from website cookies to identify users, analyze website visit statistics and user behavior, and improve the quality of the website.

6.4. The user can change the settings for the use of cookies (delete/block all cookies or some of them) by changing the settings of his web browser. More detailed information about cookies, their use and refusal of their use can be found on the websites http://AllAboutCookies.org and http://google.com/privacy_ads.html.

 

7. PERIOD OF DATA STORAGE

7.1. The data controller stores the user's personal data for the period of time determined by the laws of the Republic of Albania and other applicable laws and this privacy policy, but no longer than is necessary to achieve the purposes of its processing. data mentioned in this privacy policy.

7.2. The controller processes user data as long as the user has an active profile on the SuperSitter platform. If the user deletes his profile on the SuperSitter platform, the controller stores the user's personal data for one month from the deletion of the user's profile. Paid membership data is stored for five years until the membership expires. In some cases, personal data may be stored longer, for example, if it is necessary to resolve disputes or in other cases.

7.3. The controller does not store personal data that is invalid and old, and if the user updates the data in his account, the old information will be replaced with the new information. Historical information is stored if necessary for legal procedures or for the controller to carry out its activities, no longer than necessary.

 

8. RIGHTS OF USERS

8.1. By using the website, users have the right to:

8.1.1. know which personal data is used and for what purpose;

8.1.2. have access to their personal data;

8.1.3. request correction or addition of personal data if it is incorrect or invalid;

8.1.4. request deletion of personal data (right to be forgotten);

8.1.5. require the controller to limit the use of the user's personal data;

8.1.6. request data transfer to another data controller (right to transfer).

8.2. The user has the right to send all requests related to the privacy policy to the data controller in writing, using the contact details provided at the end of this privacy policy.

8.3. The user must present his identity document or identify using electronic means of communication, the use of which is permitted when making the request.

8.4. The controller responds to the user's request and performs the actions specified in the request or refuses to perform them, explaining the reasons for the refusal, no later than 30 days from the day the request was sent. Considering the complexity of the requirements, the specified period may be extended by two months. In this case, the data controller informs the user of the corresponding extension and provides the reasons for the delay.

8.5. If the user submits a request for the deletion of his personal data, the data controller is obliged to delete them if the request is based on at least one of the following reasons:

8.5.1. Personal data are no longer necessary to achieve the purposes for which they were collected or otherwise managed;

8.5.2. The user withdraws his consent, on the basis of which the personal data is processed, and there is no other legal basis for the processing of the user's personal data;

8.5.3. The user does not agree to the data processing if the legitimate interests of the controller have a basis and the controller does not provide better legal reasons for the further processing of the data;

8.5.4. Personal data has been processed illegally;

8.5.5. Personal data must be deleted in accordance with the requirements set by the laws of the European Union and the Republic of Albania.

8.6. The controller limits the processing of the user's personal data in the following cases:

8.6.1. the user disputes the accuracy of personal data; data processing is limited for a period of time when the data controller checks the legality of personal data;

8.6.2. The processing of personal data is illegal, and the user refuses to delete the personal data, wishing to limit the use of the data instead;

8.6.3. The controller does not need the personal data for the purposes specified in the fourth chapter of this privacy policy, but the user needs the data to request, exercise or defend his legal rights;

8.6.4. The user is against the processing of personal data based on the legal interests of the controller; data processing is limited until it is checked whether the controller's legal rights exceed the user's reasons.

8.7. If the user exercises his right to delete or restrict data, access to the SuperSitter platform may be impossible or limited.

8.8. If the user exercises his right to data portability, he may request that the responsible processor send his personal data directly to another personal data processor, if this is technologically possible.

8.9. The controller has the right not to fulfill the user's requests, except for the request to reject direct marketing offers and the request for the resolution of disputes with an extrajudicial solution, if it is necessary to ensure: (i) the fulfillment of the legal obligations defined for the controller; (ii) public order or crime prevention; (iii) protecting the rights and freedoms of users or others; or (iv) in other cases provided for in Article 1 of Article 23 of the Regulation. In any case, the controller who has refused to fulfill the user's request must explain the reasons for the refusal.

8.10. If the user notices the illegal processing of his data or if a dispute arises with the data controller, the user has the right at any time to turn to the out-of-court settlement institution in Albania, using the procedure indicated on the website of the Inspectorate of Data Protection https://idp.al/.

 

9. PRIVACY POLICY CHANGES

9.1. The controller has the right to update and change the provisions of this privacy policy.

9.2. If significant changes have been made to the privacy policy, the controller has the right to inform the user of the relevant changes through the contact details specified by the user and/or the website. The published change of the privacy policy takes effect five working days after publication on the website or sending to the user via e-mail. The change will apply to all users who have not expressed their disapproval of the change within the specified period.

10. CONTACT INFORMATION

Users have the option to send all questions related to this privacy policy to the following address:

By e-mail: [email protected]

Last updated on 12/18/2019

Family Projects Oy
02700 Kauniainen,
Finland